Australia Visa Malaysia: How to appeal for rejected Australia ETA Visa Malaysia?

Australia ETA Visa

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How to appeal for rejected Australia ETA Visa Malaysia?

November 20, 2019

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My online ETA application was not approved - what should I do?

Certainly you will go for appeal, as you are are real visitor and you must not intend to stay Australia illigally. And you have all relevant documents that will authenticate your intention of the trip.

Once any Australia ETA Visa application is not granted, the applicant become confused regarding the next steps. We got a lot of questions like,
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The refusal rate of Australia ETA visa is very minimum. It is less than 1% as per applications managed by World Premises, which is one of the best Agents for Australia ETA Visa in Malaysia

There are some common reasons for not granting Australia ETA visa Application.

Whatever the reason is, you have opportunities to appeal for the Australia ETA Visa Malaysia through proper appeal process.

How to appeal or re-apply for a rejected Australia ETA Visa Malaysia?

If your Australia ETA Visa Application is not granted online, you will be advised to submit some more relevant documents, which will prove you as a real visitor.

Please do not approach (or call) the Australian High Commission in person. You must send the further information and documents to the Department of Home Affairs by email. only Authorized email address is etakl@dfat.gov.au

To lodge an appeal for Australia ETA Visa Malaysia which is refused or not granted, you will need to provide:

  1. Filled up ETA Additional Information Request From (download)
  2. A copy of your Passport Biodata Page (the page with the Passport holder’s details and photo)
  3. Copy/image of Australia ETA Malaysia refusal document
  4. Information which will prove you as a real visitor (genuinely intends to visit Australia temporarily) for tourism or business visitor activity only. You will have to provide-
    • Information about the reason for your visit to Australia along with your intended staying duration and activities.

      As evidences, you should provide accommodation and flight bookings, tour schedule (Itinerary) .
      DO NOT finalize any booking till your visa is granted !!
    • List of your Immediate Family Members , including full names, date of birth and relation with you. Here family members refer Spouse, children, parents or siblings.
    • List of your Travel Partner(s) , including full names, date of birth, relation with you and their passport number.
    • List of family, friends or contacts in Australia including Full names and date of birth and contact details in Australia.

      Please indicate whether they are Australian Citizen or permanent residents. If they are neither Australian citizen nor permanent resident, please mention their visa status and reason for their stay in Australia with passport number.
    • Your Bank Statement showing at least previous 3 months’ salary payment. Make sure the bank balance is at least RM6000, otherwise you will be suspected to work in Australia under Australia ETA Malaysia.
    • If you are service holder, submit your Employer Statement which also refers as letter of introduction form your employer including your annual salary and approved leave for the trip. It will prove your employment in Malaysia and your intention to return to Malaysia
    • If you and/or your sponsor are self-employed, submit the Business Registration Documents and Business Financial records. Recent bank statement of your business account and tax statement can be your business financial records.
  5. Other evidence of incentives to return such as ongoing Education or other Commitments in Malaysia.
  6. If you are not employed and being supported by any sponsor, please provide other evidence of the sponsor including evidence of your relation with sponsor.
  • - Send Email with all required information and documents to etakl@dfat.gov.au.
  • - DO NOT send multiple emails for single application, as this may delay your application.

  • Things to remember during appealing for Rejected Australia ETA Malaysia

    • Your email must not exceed 5MB, otherwise it will be rejected by Australia ETA Malaysia email server.
    • Ensure separate email for each application
    • Don’t forget to mention the passport number in the subject line of the email
    Applications that do not include the above documents and information may be decided on the basis of available documents.

    I have appealed for my Rejected Australia ETA Visa application, What Next?

    Once you submitted all required documents and information mentioned above-

    • You will receive an auto generated acknowledgement form Australia ETA Authority Malaysia, if they receive you email.
    • The review team of Australia ETA Authority in Malaysia will send you another email once they make decision on your appeal application for your rejected Australia ETA Malaysia.
    • If you application is refused again, the review team will advise you of the reasons in the decision letter. If you want you may lodge a new appeal providing further evidences mentioned above.
    The times to review an Appealed application are approximately 14 WORKING DAYS.
    Some applications will take longer

    Unfortunately, if your appeal is not granted, even after proper submission of all supporting documents and information, you may apply for the Australia Visa sub-class 600

    Tips for Australia ETA Malaysia

    • Avoid last minute application. It is the best practice to lodge your online application for Australia ETA Malaysia at least 1 month earlier. So that if your application is refused, you will get time to appeal for review.
    • Don’t confirm your Flight or Hotel Booking till your Australia ETA Visa is granted.