Frequently Asked Questions

Q: What is an ETA?

ETA stands for Electronic Travel Authority, which provides authorization to travel to Australia and it is electronically linked to applicants' passport/travel documents.

Q: How long can I stay in Australia with Australia ETA Visa?

Australia ETA VISA allows you to stay in Australia for a maximum of 3 months for each visit.

Q: I already hold a visa to travel to Australia. What to do now?

If you already holds other type Australia Visa and is then granted an Australia ETA Visa (either Subclass-601 or 651), the new ETA Visa or eVisitor Visa will:

  • be valid as soon as it is granted.
  • replace your existing visa.

Q: Can I include my family in single application?

No. All members of your family must have separate Australia ETA Visa. Even if your children travel on your passport, they will need an individual Australia ETA Visa application. But you can apply for all in same format but processing fees will be applicable for each visitor.

Q: How long will my Australia ETA Visa take to process?

The application processing time is from 15 minutes to 24 hours, which depends on the service you requested for (Super Express- Max 15 minutes, Express- Max 1 Hour, Popular- Max 6 hours and Regular- Max 24 Hours). In some cases you may have to wait maximum 24 hours, if the Australia ETA authority takes your Australia ETA Visa application under special review.

Q: What should I do, if I make any mistake in my Australia ETA Visa Application Form ?

It is important that you are very careful when you give your personal details. You will have an opportunity to review all the details you have provided and can change the details at any time until you confirm the payment. If you find out later that you have made any mistake, you will need to make an amendment to your application giving us e-mail before processing your application. We will take necessary arrangement for the correction fo the information at free of cost.

Note: If your Australia ETA Visa details do not match with your passport details, you might experience delays when boarding your aircraft or be refused entry into Australia.

Q: What will happen if the Australia ETA Visa application is not granted?

It is very rare that the application is not granted. Even then, if your application is not granted, you should proceed your application through the nearest Australian Visa Office/Australian Embassy.

Q: What is the validity of Australia ETA Visa?

Australia ETA Visa is valid for 12 months from the date of issuance or until your passport expires, whichever is earlier. During this time you can get in Australia whenever you want. You can stay in Australia for a maximum of three months on each visit.

Q: I have not received my Aiustralia ETA Visa documents yet. What should I do?

Please check your "Spam","Junk email" folder. If you find our email there, select the confirmation message and click "This is Not Spam". This will help you future messages (for example Australia ETA Visa documents) to get through. Even then if you do not get it, you can download it from our website.

Q:I’m British citizen and I want to visit Australia as a tourist. Do I need to apply for Australia ETA visa to Australia?

If you want to travel to the Australian territory for vacation, it is obligatory to request an Australia ETA Visa. This Authorisation is dedicated to all citizens of the European community. Please chek the eligible country list.

Q: What are the differences between Australi ETA visa and Australia eVisitor visa for Australia?

Australia eVisitor Visa is same as Australia ETA Visa. When authorisation is given to any European Union passport holders who wish to travel to Australia, it is considered as eVisitor Visa. The conditions for the two visas are similar.

Q: Is it hard to ask for a business or tourist visa to Australia?

It is easy to request for both Australia Tourist Visa and Australia Business Visa. Just fill in the Online Application Form with all required data correctly and we will process the application for Australia ETA Visa or Australia eVisitior Visa for you within shortest time.

Q: If I apply for Australia ETA Visa for all my family members, will these requests be granted at the same time?

Though you are applying as family, every Australia ETA Visa Application is handled separately. Although all applications belong to the same family, it can happen that some requests are granted immediately while others after some hours.

Q: I want to attend an course while on holiday in Australia. Is it possible with an Australia ETA Tourist Visa?

With the Australia ETA Tourist Visa you can study English, attending a course for a maximum of 3 months. With the Australia tourist visa you have the option of multiple entries, with a maximum stay of 3 months for each trip.

Q: I lost my passport that I used to apply for Australia ETA Visa, what should I do in this case?

In this case the previous request of Australia ETA visa must be modified. you must associate the new passport to the visa for Australia. You just need to communicate your new passport without requiring a new ETA visa. If you do not notice the change of Passport you may not be able to board the plane.

Q: I want to take my 4 month old kid with me. Do I need to apply for an Australia ETA visa for Australia for him?

Yes, Australia ETA visa application must be submitted for each member of the family even if it is an infant.

Q: I am a European citizen and would like to work in Australia. Can I apply for a visa for Australia ETA?

It is absolutely impossible to work in Australia with an ETA Visa. If you want to work, you need to apply for a visa to work.

Q: My Australia ETA Visa is is about to expire. Can I renew it?

You can renew your visa for Australia ETA only if you are outside of Australia, you have complied with the conditions imposed by the ETA and you have not become the protagonist of illegal actions during your stay.

Q: My tourist ETA for Australia is running out and I am still on Australian territory. Can I request a renewal?

In this case you cannot apply for a renewal of your Australia ETA Visa. In this case you should take another type of visa.

Q: I will leave for Australia in 1 day, but I forgot to request the ETA tourist visa. What should I do now?

We always recommend that you make the request of ETA visa to Australia well in advance. But don’t worry we have instant service (max 15 Minutes) for your application and you can apply. But we do not guarantee that the granting of the visa arrives in time for departure.

Q: I am an American citizen. Which Australia Visa should I apply?

American citizens, and citizenship of Canada, Hong Kong, Japan, South Korea, Malaysia need to apply for Australia ETA visa to Australia. Please chek the eligible country list.

Q: My application for an ETA is unsuccessful, can I get my application fee back?

Please Check our Refund Policy.